SnapABug – A Help Button for your Website

zoom in zoom out  September 29th, 2009 | Tags: , ,

Logo snapabugLet’s say you have a website and you want visitors to contact you via email in case they need help with something or if they just want to report a problem with some section of your site. What are the options?

Most websites have “contact us” forms where visitors can fill in their email address and send a message directly to the owner of the site but these forms have one major limitation – the visitor cannot attach image files with the message.

To solve this very problem and make things a bit more convenient for your visitors, SnapABug has released a simple JavaScript based Help widget that can be added to any website with a simple copy-paste – see the widget in action.
site-bugs

The Snagpbug widget will add a “help” button to your website and when visitors click this help button, they can not only send a message to your email address but they can also chose to include a screen capture of the web page with the message.

Now this will prove really handy if you have just redesigned your site and need to make sure that the design renders well for all visitors. If someone has a problem, they can simply click the help button and SnagABug will automatically attach a screenshot with the browser’s user-agent string and OS details of the visitor.

The Help widget is absolutely free and you may have it from snapabug.com.

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  1. September 30th, 2009 at 10:43
    Reply | Quote | #1

    nice info n tips… keren..

  2. September 30th, 2009 at 18:18
    Reply | Quote | #2

    superb article . Will definitely copy it to my blog.Thanks.

  3. October 9th, 2009 at 16:35
    Reply | Quote | #3

    Great information. It’s really useful. Thanks

  4. October 13th, 2009 at 05:31
    Reply | Quote | #4

    How do know if a money order from the post office is real?

  5. October 15th, 2009 at 07:47
    Reply | Quote | #5

    I read a few topics. I respect your work and added blog to favorites.

  6. October 16th, 2009 at 12:41
    Reply | Quote | #6

    I really like your blog and i respect your work. I’ll be a frequent visitor.

  7. October 18th, 2009 at 18:03
    Reply | Quote | #7

    ikutan pasang ah.. mudah2an lancar n tetep valid XHTML nya… :D

  8. October 19th, 2009 at 08:30
    Reply | Quote | #8

    Benedict, it is a great post thanks for posting it!

  9. October 20th, 2009 at 06:21
    Reply | Quote | #9

    In truth, immediately i didn’t understand the essence. But after re-reading all at once became clear.

  10. October 25th, 2009 at 23:09

    makasih infonya….

   
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